Services

Pre-assessment (Gap Analysis)

An optional readiness check that identifies gaps against the standard before your certification audit. Findings only, with no consultancy or advice.

  • Agreed scope and plan for the review
  • Review of documented information against the standard
  • Interviews and sampling of records
  • Factual report identifying gaps against requirements

Overview

An optional readiness check before certification

A pre-assessment is an optional, one-off review carried out before the formal certification audit. It gives you an independent view of how your management system compares with the requirements of the standard, so you can see where gaps remain and decide whether you are ready to proceed to Stage 1 and Stage 2. It is particularly useful when a tender deadline or customer requirement means you need a realistic view of timing.

The pre-assessment is conducted in the same way as an audit. Auditors gather evidence, review documented information and speak to staff, then report where requirements appear to be met and where they do not. Findings are reported factually, which helps you prioritise work and reduces the risk of surprises later in the certification process. The scope of the review can cover the whole standard or concentrate on areas where you feel least confident.

To protect impartiality under ISO/IEC 17021-1, a pre-assessment never includes consultancy. Our auditors will identify gaps, but they will not recommend specific solutions, write documents or tell you how to design your processes. Closing the gaps is a matter for your own team or an independent adviser, and a pre-assessment does not affect the outcome of certification. The later certification audit is a separate evaluation based on the evidence available at that time.

How it works

Pre-assessment (Gap Analysis), step by step

Every stage is planned and confirmed with you in advance, so your team knows exactly who is coming, when, and what they need to see.

  1. 1

    Scope agreement

    We agree the standard, scope and the areas to be reviewed, along with the time needed and whether the review takes place on site or remotely.

  2. 2

    Pre-assessment visit

    Auditors review documented information, interview staff and sample records in the same way as a certification audit would.

  3. 3

    Findings report

    You receive a report identifying where requirements appear to be met and where gaps exist, without recommendations on how to close them.

  4. 4

    Your decision

    You decide how to address the gaps and when you are ready to proceed to the formal Stage 1 and Stage 2 certification audits.

Who it is for

Is this right for you?

Not sure? Ask us
  • Organisations preparing for their first certification audit
  • Businesses with a tender deadline that want to judge readiness
  • Organisations adding a new standard to an existing system
  • Teams that want an independent view before committing to audit dates

Available for

Pre-assessment for every standard

This service is available for every standard we certify. Choose one to learn more.

All standards

Quality

ISO 9001:2026Quality Management

ISO 9001:2026 sets out the requirements for a quality management system. Published in September 2026, it replaces ISO 9001:2015 and keeps the same core approach. It asks an organisation to understand its context and interested parties, plan its processes around risks and opportunities, and show that it consistently provides products and services that meet customer and applicable statutory and regulatory requirements. It is the most widely used management system standard and applies to organisations of any size or sector, from sole manufacturers to national service providers.

  • Meet tender and supplier requirements
  • Consistent processes
  • Fewer errors and complaints
  • Risk-based planning

FAQs

Pre-assessment (Gap Analysis): your questions

Still have a question?

Our certification team answers within one working day.

Ask the team
  • Is a pre-assessment required for certification?

    No. A pre-assessment is entirely optional. Many organisations go straight to Stage 1, which itself reviews readiness. A pre-assessment can be useful where you are unsure how close you are to meeting the standard or where you want an earlier independent view before committing to a timetable for certification.

  • How is a pre-assessment different from Stage 1?

    Stage 1 is part of the formal certification audit and its findings carry into Stage 2. A pre-assessment sits outside the certification process and does not affect the certification decision. It can be scoped more flexibly, for example to focus on particular clauses or sites, and helps you judge readiness before formal audits begin.

  • Will your auditors tell us how to fix the gaps?

    No. ISO/IEC 17021-1 prohibits certification bodies from providing consultancy to clients they certify. Our auditors will explain what the requirement is and where your evidence falls short, but they will not propose specific solutions, write procedures or design your processes. You remain free to use an independent adviser if you need help.

  • Can we have more than one pre-assessment?

    We normally offer one pre-assessment per standard before initial certification. Repeated pre-assessments could start to resemble a consultancy relationship, which would threaten impartiality. If significant time has passed or your scope has changed substantially, we can discuss whether a further review would be appropriate.

  • Will the same auditors carry out our certification audit?

    They may, as pre-assessment does not prevent an auditor from conducting the later certification audit, provided no consultancy has been given. We consider impartiality risks for each assignment. Some organisations value continuity, while others prefer a fresh view, and you are welcome to tell us your preference.

  • Do findings from the pre-assessment carry into the certification audit?

    No. The pre-assessment is separate and its findings do not count as nonconformities in the certification audit. The certification auditors will make their own evaluation at Stage 1 and Stage 2 based on the evidence available at that time, so you should not assume that an area found adequate earlier will be accepted without review.

  • How long does a pre-assessment take?

    Duration depends on the standard, the size of the organisation, the number of sites and how much of the system you want reviewed. A focused pre-assessment for a small organisation may take a single day, while a larger or multi-site organisation may need longer. We will confirm the time needed when we agree the scope.

  • Can the pre-assessment be done remotely?

    Parts of it often can, particularly document review and interviews. Where operational activities need to be observed, such as production, laboratory or site work, an on-site visit gives a more reliable picture. We will agree the most suitable approach with you based on your activities.

Certificate verification

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