Information & Technology · ISO/IEC 42001:2023

ISO/IEC 42001 certificationArtificial Intelligence Management

ISO/IEC 42001:2023 AI management system certification for UK organisations that develop, provide or use AI systems, assessed by impartial auditors.

  • Evidence of responsible AI governance
  • Structured risk and impact assessment
  • Clear roles and accountability
  • Life cycle controls

Overview

What is ISO/IEC 42001:2023?

ISO/IEC 42001:2023 is the first international management system standard for artificial intelligence. It specifies requirements for establishing, implementing, maintaining and continually improving an AI management system (AIMS) within an organisation that develops, provides or uses AI systems. It requires AI risk assessment, AI risk treatment and AI system impact assessment, considering effects on individuals, groups and society. Annex A provides reference controls covering areas such as AI policy, resources, impact assessment, the AI system life cycle, data and third-party relationships.

Hexa Certifications Limited provides independent third-party certification audits against ISO/IEC 42001. Our auditors review your AI policy, the roles you hold in relation to AI systems, your risk and impact assessments and Statement of Applicability, then test that controls operate in practice across the AI life cycle. We do not develop AI governance frameworks or assessments for clients, because ISO/IEC 17021-1 requires certification bodies to be impartial. An optional pre-assessment is available.

The standard follows the Harmonized Structure, so it integrates with ISO/IEC 27001 and other management systems. In the UK, there is currently no single AI statute, and regulators apply existing law and principles within their sectors. Customers and partners are increasingly asking how suppliers govern AI. ISO/IEC 42001 certification provides independent evidence of a structured approach, but it does not by itself demonstrate compliance with data protection law or with overseas regulations such as the EU AI Act.

Who it is for

Organisations that choose ISO/IEC 42001

  • Software companies building AI or machine learning products
  • SaaS providers embedding AI features into their services
  • Organisations deploying AI in decision-making, such as finance, insurance or recruitment
  • Healthcare and life sciences organisations using AI-enabled tools
  • Public sector suppliers using AI to deliver services
  • Organisations already certified to ISO/IEC 27001 that want to extend governance to AI

Benefits

What ISO/IEC 42001 certification does for you

  • Evidence of responsible AI governance

    Customers, investors and partners are asking how AI risks are managed. Independent certification shows that your AI management system has been assessed against an international standard.

  • Structured risk and impact assessment

    The standard requires AI risk assessment and AI system impact assessment, helping you consider issues such as fairness, transparency, safety and effects on individuals before and during deployment.

  • Clear roles and accountability

    Defining whether you act as an AI provider, producer, customer or user clarifies responsibilities across the AI life cycle and in relationships with suppliers and customers.

  • Life cycle controls

    Annex A controls address requirements, design, verification, deployment, operation and monitoring of AI systems, helping teams apply consistent governance from initial concept through to eventual retirement.

  • Data quality and provenance

    Controls on data for AI systems cover acquisition, quality, provenance and preparation, supporting more reliable model behaviour and clearer documentation of the data used to train and test models.

  • Builds on ISO 27001

    Organisations with an ISMS can reuse risk management, internal audit, document control and management review processes, extending them to cover AI-specific risks, impacts and controls without duplication.

Requirements

What the auditor will assess

The main clauses of ISO/IEC 42001:2023 and what each one asks of your organisation.

  1. Clause 4

    Context and roles

    Determine internal and external issues relevant to AI, your roles in relation to AI systems, interested party needs and the scope of the AIMS.

  2. Clause 5

    Leadership and AI policy

    Top management demonstrates commitment, establishes an AI policy aligned with business objectives and assigns roles and responsibilities for the AI management system.

  3. Clause 6.1.2 to 6.1.3

    AI risk assessment and treatment

    Assess AI risks against defined criteria, select treatment options and controls, compare them with Annex A and produce a Statement of Applicability with justifications.

  4. Clause 6.1.4

    AI system impact assessment

    Assess potential consequences of AI systems for individuals, groups of individuals and societies, considering the technical and societal context in which systems are deployed.

  5. Clause 7

    Support

    Provide resources, ensure competence and awareness of the AI policy, manage communication, and control documented information for the AIMS.

  6. Clause 8

    Operation

    Plan and control processes, perform AI risk assessments, risk treatment and impact assessments at planned intervals or when significant changes occur.

  7. Clause 9

    Performance evaluation

    Monitor and measure the AIMS, carry out internal audits and hold management reviews that consider AI-related changes and performance.

  8. Clause 10

    Improvement

    Continually improve the AIMS, address nonconformities and take corrective action to eliminate their causes.

Audit evidence

What we will ask to see

Auditors sample records and talk to people doing the work. Having these ready makes Stage 2 smoother and faster.

  • AIMS scope and inventory of AI systems with the organisation's role for each
  • AI policy and AI objectives
  • AI risk assessment methodology and results
  • AI system impact assessments
  • Statement of Applicability against Annex A controls
  • AI system life cycle records, such as requirements, verification and deployment approvals
  • Data provenance and quality records for datasets used
  • Supplier and customer agreements covering AI responsibilities, internal audits and management reviews
Two people reviewing written records beside laptops during an audit

Process

Your route to ISO/IEC 42001 certification

Full process explained
  1. 1

    Application and quotation

    You tell us your scope, sites, headcount and standards. We calculate audit duration using the accreditation rules and send a fixed quotation for the full three-year cycle.

  2. 2

    Stage 1 audit

    Your auditor reviews your documented information, scope, legal and regulatory awareness, internal audit and management review, and confirms you are ready for Stage 2.

  3. 3

    Stage 2 audit

    An on-site evaluation of how your management system works in practice. The auditor interviews people, observes activities and samples records against every requirement.

  4. 4

    Certification decision

    Any nonconformities are closed with evidence. A qualified reviewer who did not take part in the audit makes the certification decision and your certificate is issued.

  5. 5

    Surveillance and recertification

    Surveillance audits take place at least once a year to confirm continued conformity. A recertification audit before the third anniversary renews your certificate.

Certificate verification

Check a Hexa certificate

Need to know whether a supplier's certificate is current? Customers, buyers and other interested parties can ask us to confirm the details held in our records.

We confirm the organisation name, certificate number, ISO standard, certified scope, status, and issue and expiry dates.

FAQs

ISO/IEC 42001 certification questions

Answers about scope, timing and audits for ISO/IEC 42001:2023.

Still have a question?

Our certification team answers within one working day.

Ask the team
  • Who can be certified to ISO/IEC 42001?

    Any organisation that develops, provides or uses AI systems can be certified, regardless of size or sector. The standard applies whether you build models yourself, integrate third-party AI into products, or use AI tools in your own operations. Your scope and role, for example AI provider or AI user, determine which controls are relevant.

  • What is an AI system impact assessment?

    Clause 6.1.4 requires a process to assess the potential consequences for individuals, groups and societies that can result from the development, provision or use of AI systems. It considers intended use and reasonably foreseeable misuse, and the technical and societal context. Results feed into AI risk assessment and treatment and must be retained as documented information.

  • How many Annex A controls are there?

    Annex A of ISO/IEC 42001:2023 contains 38 controls grouped under nine control objectives, covering policies, internal organisation, resources, impact assessment, AI system life cycle, data, information for interested parties, use of AI systems, and third-party and customer relationships. As with ISO/IEC 27001, you justify inclusion and exclusion of each control in a Statement of Applicability.

  • Does ISO/IEC 42001 certification mean we comply with the EU AI Act?

    No. The EU AI Act sets legal obligations that depend on the risk category of AI systems and your role. ISO/IEC 42001 provides a management system that can support many governance activities the Act expects, such as risk management and documentation, but certification is not a legal conformity assessment under the Act. Organisations should seek legal advice on specific obligations.

  • Is ISO/IEC 42001 relevant if we only use third-party AI tools?

    Yes. Organisations that use AI systems, including generative AI tools, can still face risks around data, decision-making, transparency and supplier dependency. The standard lets you define your role as an AI user and apply relevant controls, such as responsible use processes, supplier management and monitoring. The scope and controls will be narrower than for a developer.

  • How does ISO/IEC 42001 relate to ISO/IEC 27001?

    Both use the Harmonized Structure and a similar approach to risk assessment, risk treatment and a Statement of Applicability. ISO/IEC 27001 focuses on information security, while ISO/IEC 42001 addresses wider AI risks such as bias, transparency and societal impact. Many organisations extend an existing ISMS to create an integrated system and choose combined audits.

  • Can Hexa help us write our AI policy or impact assessments?

    No. ISO/IEC 17021-1 does not allow certification bodies to provide management system consultancy to the organisations they certify. You can develop your AI governance internally or with an independent adviser. We can offer an optional pre-assessment that provides an impartial view of readiness against the standard.

  • How long does ISO/IEC 42001 certification take?

    Before Stage 2 you need your AI risk and impact assessments, Statement of Applicability, controls in operation, an internal audit and a management review. Most organisations at that stage complete Stage 1 and Stage 2 within eight to twelve weeks of booking. The number of AI systems and their complexity strongly influence audit duration.

Integrated audits

Organisations frequently certify these together in one integrated audit, with one plan and fewer days on site.

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