Services
Management System Training
Public, non-client-specific awareness and internal auditor courses that help staff understand ISO standards and audit their own systems.
- Public courses open to delegates from any organisation
- Awareness courses on the structure and requirements of standards
- Internal auditor courses based on ISO 19011 principles
- Generic case studies and practical exercises
Overview
Public awareness and internal auditor courses
Hexa Certifications runs public training courses on ISO management system standards. These include awareness courses that explain the structure and requirements of a standard, and internal auditor courses that develop the skills to plan, conduct and report internal audits in line with ISO 19011, the guidance standard for auditing management systems. Courses are suitable for people with little prior knowledge as well as those refreshing existing skills.
Our courses are open and generic. They explain what the standards require and how auditing works, using general examples rather than the systems of individual delegates' organisations. This approach is consistent with ISO/IEC 17021-1, which allows certification bodies to provide training as long as it is confined to generic information freely available in the public domain and does not offer organisation-specific solutions.
Training is useful for organisations at any stage, whether preparing for certification, refreshing internal audit capability or bringing new team members up to speed. Attending our training has no bearing on certification decisions, and there is no requirement to attend our courses in order to be certified by us. Delegates are free to use any training provider, and audit outcomes are based solely on audit evidence.
How it works
Management System Training, step by step
Every stage is planned and confirmed with you in advance, so your team knows exactly who is coming, when, and what they need to see.
- 1
Choose a course
Select an awareness or internal auditor course for the relevant standard from our public schedule.
- 2
Register delegates
Book places for the individuals who will attend. Courses are open to delegates from different organisations.
- 3
Attend the course
Delegates learn through presentation, discussion and generic case-study exercises, delivered in person or online.
- 4
Assessment and certificate
Where a course includes assessment, delegates who complete it receive a certificate of attendance or achievement.
- Staff new to ISO management systems
- Employees appointed as internal auditors
- Managers responsible for maintaining a certified system
- Organisations preparing for their first certification audit
- Teams adding a new standard to an existing system
Available for
Management System Training for every standard
This service is available for every standard we certify. Choose one to learn more.
Quality
ISO 9001:2026Quality Management
ISO 9001:2026 sets out the requirements for a quality management system. Published in September 2026, it replaces ISO 9001:2015 and keeps the same core approach. It asks an organisation to understand its context and interested parties, plan its processes around risks and opportunities, and show that it consistently provides products and services that meet customer and applicable statutory and regulatory requirements. It is the most widely used management system standard and applies to organisations of any size or sector, from sole manufacturers to national service providers.
- Meet tender and supplier requirements
- Consistent processes
- Fewer errors and complaints
- Risk-based planning
Environment & Energy
ISO 14001:2026Environmental Management
ISO 14001:2026, published in April 2026 to replace the 2015 edition, specifies the requirements for an environmental management system. It helps an organisation identify the environmental aspects of its activities, products and services, understand its compliance obligations, and manage significant impacts through planning, operational control and evaluation. The standard takes a life cycle perspective, so organisations consider stages they can control or influence, such as purchasing, transport, use and end-of-life treatment, as well as their own sites.
- Supply chain and tender credibility
- Structured legal compliance
- Control of significant impacts
- Resource and waste efficiency
Health & Safety
ISO 45001:2018Occupational Health and Safety Management
ISO 45001:2018 sets out requirements for an occupational health and safety management system. Its aim is to prevent work-related injury and ill health and to provide safe and healthy workplaces. The standard places strong emphasis on leadership, the consultation and participation of workers, hazard identification and the hierarchy of controls. It replaced OHSAS 18001 and follows the Harmonized Structure, so it integrates readily with ISO 9001 and ISO 14001.
- Prequalification and tenders
- Worker involvement
- Systematic hazard control
- Clear legal oversight
Information & Technology
ISO/IEC 27001:2022Information Security Management
ISO/IEC 27001:2022 specifies requirements for an information security management system (ISMS). It requires an organisation to assess information security risks to the confidentiality, integrity and availability of information, select controls to treat them and manage those controls through a continual cycle of monitoring and review. Annex A lists 93 reference controls in four themes: organisational, people, physical and technological. Each organisation compares its chosen controls against Annex A and records the outcome in a Statement of Applicability.
- Answer security questionnaires
- Risk-based security
- Supports data protection duties
- Management oversight
Environment & Energy
ISO 50001:2018Energy Management
ISO 50001:2018 specifies requirements for an energy management system (EnMS). It requires an organisation to understand how it uses and consumes energy, identify significant energy uses, set an energy baseline and energy performance indicators, and plan actions to improve energy performance. Unlike some other management system standards, ISO 50001 requires an organisation to demonstrate continual improvement in energy performance itself, not only in the management system.
- ESOS compliance route
- Measured energy performance
- Focus on significant uses
- Cost control
Resilience & Governance
ISO 22301:2019Business Continuity Management
ISO 22301:2019 specifies requirements for a business continuity management system (BCMS). It helps an organisation prepare for, respond to and recover from disruptive incidents when they occur. The core of the standard sits in clause 8, which requires a business impact analysis and risk assessment, business continuity strategies and solutions, documented plans and procedures, an exercise programme and evaluation of business continuity capability. It follows the Harmonized Structure and integrates with other management system standards.
- Evidence for customers
- Clear recovery priorities
- Tested plans
- Understanding dependencies
Sector-specific
ISO 22000:2018Food Safety Management
ISO 22000:2018 specifies requirements for a food safety management system for any organisation in the food chain, from feed and primary production through processing, storage, transport, retail and food service, as well as packaging and equipment suppliers. It combines the Harmonized Structure management system clauses with HACCP principles from Codex Alimentarius, prerequisite programmes (PRPs) and interactive communication across the food chain. The standard uses two linked Plan, Do, Check, Act cycles: one for the management system and one for operational hazard control.
- Structured hazard control
- Applies across the food chain
- Management system discipline
- Communication across the chain
Sector-specific
ISO 13485:2016Medical Devices Quality Management
ISO 13485:2016 specifies requirements for a quality management system where an organisation needs to demonstrate its ability to provide medical devices and related services that consistently meet customer and applicable regulatory requirements. It applies to manufacturers and to organisations involved in other stages of the device life cycle, such as design, distribution, installation, servicing, sterilisation and component supply. The standard places particular emphasis on risk management, process validation, traceability and regulatory reporting.
- Supports regulatory submissions
- Supply chain requirements
- Risk management throughout
- Validated processes
Information & Technology
ISO/IEC 20000-1:2018IT Service Management
ISO/IEC 20000-1:2018 specifies requirements for establishing, implementing, maintaining and continually improving a service management system (SMS). It covers the planning, design, transition, delivery and improvement of services to meet agreed requirements. Clause 8 sets out the operational processes, grouped into service portfolio, relationship and agreement, supply and demand, service design, build and transition, resolution and fulfilment, and service assurance. The 2018 edition follows the Harmonized Structure, which allows integration with ISO/IEC 27001 and ISO 9001.
- Procurement credibility
- Consistent service delivery
- Clear service agreements
- Controlled change
Information & Technology
ISO/IEC 42001:2023Artificial Intelligence Management
ISO/IEC 42001:2023 is the first international management system standard for artificial intelligence. It specifies requirements for establishing, implementing, maintaining and continually improving an AI management system (AIMS) within an organisation that develops, provides or uses AI systems. It requires AI risk assessment, AI risk treatment and AI system impact assessment, considering effects on individuals, groups and society. Annex A provides reference controls covering areas such as AI policy, resources, impact assessment, the AI system life cycle, data and third-party relationships.
- Evidence of responsible AI governance
- Structured risk and impact assessment
- Clear roles and accountability
- Life cycle controls
Resilience & Governance
ISO 37001:2025Anti-Bribery Management
ISO 37001 specifies requirements for an anti-bribery management system. It helps an organisation prevent, detect and respond to bribery, whether by the organisation, its personnel or business associates acting on its behalf, and bribery of the organisation. Requirements include an anti-bribery policy, top management and governing body oversight, an anti-bribery compliance function, bribery risk assessment, due diligence, financial and non-financial controls, gifts and hospitality controls, and processes for raising and investigating concerns. The second edition, ISO 37001:2025, was published in February 2025.
- Supports adequate procedures
- Risk-based controls
- Due diligence on third parties
- Clear governance oversight
FAQs
Management System Training: your questions
Can you run a course just for our organisation?
To protect impartiality, our training is delivered as public courses that are not tailored to the system of any single organisation. Training built around a client's own processes could amount to consultancy, which ISO/IEC 17021-1 does not allow a certification body to provide. Several people from the same organisation are welcome to attend a public course.
Will the trainer review our documents during the course?
No. Trainers use generic examples and case studies rather than delegates' own documents. They can explain what a requirement means and how auditors approach it in general terms, but they will not review, correct or comment on your specific management system documentation during or after a course.
What does an internal auditor course cover?
Internal auditor courses cover the principles of auditing set out in ISO 19011, audit planning, preparing checklists, gathering objective evidence, conducting interviews, writing findings, reporting and follow-up. They also explain the requirements of the relevant standard so that auditors can evaluate conformity, with practical exercises based on generic scenarios.
Does attending your training help us get certified?
Training can help your staff understand the standard and audit your system more effectively, which may support readiness. It has no influence on the certification decision, which is made independently on the basis of audit evidence. You do not need to attend our training to be certified by us, and you may use any training provider.
Is this a lead auditor course?
Our standard courses focus on awareness and internal auditing. Lead auditor courses that lead to professional auditor registration are a separate type of qualification with specific requirements. If you need registration as a third-party auditor, check the requirements of the relevant registration scheme before choosing a course.
Are courses delivered online or in person?
Courses may be offered in person or online, depending on the schedule. Online courses use live sessions with a trainer rather than recorded material alone, so delegates can ask questions and take part in exercises. Please check the details of each scheduled course when booking.
Do delegates receive a certificate?
Yes. Delegates receive a certificate of attendance, or a certificate of achievement where the course includes an assessment that has been passed. The certificate relates to the individual and is separate from any certification of an organisation's management system. It can usefully be kept as part of the competence records your system requires.
Which standards do your courses cover?
Courses are available for the management system standards that we certify, such as ISO 9001, ISO 14001, ISO 45001 and ISO/IEC 27001, with others offered according to demand. Please contact us for the current schedule and to register interest in a course that is not yet listed.
Certificate verification
Check a Hexa certificate
Need to know whether a supplier's certificate is current? Customers, buyers and other interested parties can ask us to confirm the details held in our records.
We confirm the organisation name, certificate number, ISO standard, certified scope, status, and issue and expiry dates.
More services
Explore our other services
- Initial CertificationIndependent Stage 1 and Stage 2 certification auditsLearn more
- Surveillance AuditsAnnual audits that keep your certificate validLearn more
- Recertification AuditsRenew your certificate for a further three-year cycleLearn more
- Certificate TransferMove an existing accredited certificate to HexaLearn more
- Integrated Management SystemsCombined audits for several ISO standardsLearn more
- Pre-assessmentAn optional readiness check before certificationLearn more
- Certificate VerificationConfirm a Hexa certificate is genuine and currentLearn more
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